Aged Care RatingsAustralia

ANHF Thornleigh Nursing Home

3 Hillmont Avenue, Thornleigh NSW 2120

67 beds Australian Nursing Home Foundation Limited Medium home Not for Profit
Government rating
4 of 5 stars Good
74% Residents' survey score Our figure — the average of 12 questions

Ranked 82 of 105 in Northern Sydney

At a glance, from the figures

  • Delivered 232 care minutes per resident per day against a target of 227 — 5 minutes above.
  • 74% of residents' survey answers were positive.
  • The lowest-scoring answer was "I am encouraged to do things for myself", at 46%.
  • No regulatory action recorded against this home.

The five ratings

Four measures make up the overall rating. The i beside each one explains what it covers.

Overall OverallOne rating combining the four below. Residents’ experience counts for about a third, compliance a little under a third, then staffing and quality measures. Good
Residents’ experience Residents’ experienceFrom face-to-face interviews with a sample of residents, who answer twelve questions about daily life in the home. Acceptable
Compliance ComplianceSet by the Aged Care Quality and Safety Commission from regulatory decisions and audit findings, and updated as things change. A 1 or 2 here caps the overall rating at that level. Good
Staffing StaffingCompares the care minutes per resident per day the home delivered against the target set for that home, including registered nurse minutes. Acceptable
Quality measures Quality measuresSeven clinical indicators the home reports each quarter — falls, pressure injuries, weight loss, restrictive practices and medication use. Excellent
Scale 1 · Significant improvement needed2 · Improvement needed3 · Acceptable4 · Good5 · Excellent

Why the ratings are broken out

Most homes land in much the same place on the overall star: 69% hold four, and none holds fewer than three. The four measures above, and the detail below, are where homes actually differ from one another.

Staffing

Every home has a target for care minutes per resident per day, set for that home. This is what it reported delivering.

Total care minutes per day 232 target 227 +5 min
Registered nurse minutes 46 target 46 +0 min

What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 74% across all 12 questions.

Staff treat me with respect 69%
I feel safe here 93%
Staff are kind and caring 85%
I get the care I need 92%
Staff know what they are doing 76%
Staff follow up when I raise things 70%
Staff explain things to me 69%
I have a say in my daily activities 77%
I am encouraged to do things for myself 46%
This place is well run 85%
This place feels like home 77%
I like the food here 53%

The lowest-scoring answer is marked, because it is usually the one worth asking about on a visit.

Clinical quality measures

The share of residents affected, as the home reports each quarter. Lower is better on all of these.

Pressure injuries0%
Restrictive practices0%
Unplanned weight loss5%
Falls26%
Major injury from a fall0%
Polypharmacy20%
Antipsychotic medication2%

Compliance

The Aged Care Quality and Safety Commission checks homes against the Quality Standards and sets this rating, updating it as things change.

Compliance rating Good

The Commission's stated reason: No Regulatory decisions, and no Quality Standards grades recorded whilst operating continuously for over one year.

Other homes in Northern Sydney

See all homes in Northern Sydney →