Cheltenham Manor
10-12 Bendigo Street, Cheltenham VIC 3192
Ranked 147 of 152 in Southern Metro
At a glance, from the figures
- No Overall Star Rating has been published for this home yet.
- Delivered 193 care minutes per resident per day against a target of 198 — 5 minutes below.
- 86% of residents' survey answers were positive.
- The lowest-scoring answer was "Staff explain things to me", at 65%.
The five ratings
Four measures make up the overall rating. The i beside each one explains what it covers.
Why the ratings are broken out
Most homes land in much the same place on the overall star: 69% hold four, and none holds fewer than three. The four measures above, and the detail below, are where homes actually differ from one another.
Staffing
Every home has a target for care minutes per resident per day, set for that home. This is what it reported delivering.
What residents said
An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 86% across all 12 questions.
The lowest-scoring answer is marked, because it is usually the one worth asking about on a visit.
Clinical quality measures
The share of residents affected, as the home reports each quarter. Lower is better on all of these.
| Pressure injuries | 1% |
| Restrictive practices | 1% |
| Unplanned weight loss | 9% |
| Falls | 30% |
| Major injury from a fall | 4% |
| Polypharmacy | 45% |
| Antipsychotic medication | 8% |
Other homes in Southern Metro
- Peninsula Grange Aged Care Mornington
- Village Baxter - Manor Frankston South
- Emerald Hill Residence South Melbourne
- South Port Community Residential Home Albert Park
- Victoria by the Park Elsternwick
- Coptic Hostel Narre Warren