Aged Care RatingsAustralia

Elderly Chinese Home

125-129 Manningham Street, Parkville VIC 3052

47 beds ELDERLY CHINESE HOME INC. Small home Not for Profit
Government rating
4 of 5 stars Good
83% Residents' survey score Our figure — the average of 12 questions

Ranked 47 of 71 in Western Metro

At a glance, from the figures

  • Delivered 228 care minutes per resident per day, exactly its target.
  • 83% of residents' survey answers were positive.
  • The lowest-scoring answer was "Staff are kind and caring", at 77%.
  • No regulatory action in place. The last ended September 2022: Notice of Non-Compliance.

The five ratings

Four measures make up the overall rating. The i beside each one explains what it covers.

Overall OverallOne rating combining the four below. Residents’ experience counts for about a third, compliance a little under a third, then staffing and quality measures. Good
Residents’ experience Residents’ experienceFrom face-to-face interviews with a sample of residents, who answer twelve questions about daily life in the home. Acceptable
Compliance ComplianceSet by the Aged Care Quality and Safety Commission from regulatory decisions and audit findings, and updated as things change. A 1 or 2 here caps the overall rating at that level. Excellent
Staffing StaffingCompares the care minutes per resident per day the home delivered against the target set for that home, including registered nurse minutes. Good
Quality measures Quality measuresSeven clinical indicators the home reports each quarter — falls, pressure injuries, weight loss, restrictive practices and medication use. Excellent
Scale 1 · Significant improvement needed2 · Improvement needed3 · Acceptable4 · Good5 · Excellent

Why the ratings are broken out

Most homes land in much the same place on the overall star: 69% hold four, and none holds fewer than three. The four measures above, and the detail below, are where homes actually differ from one another.

Staffing

Every home has a target for care minutes per resident per day, set for that home. This is what it reported delivering.

Total care minutes per day 228 target 228 +0 min
Registered nurse minutes 52 target 46 +6 min

What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 83% across all 12 questions.

Staff treat me with respect 92%
I feel safe here 85%
Staff are kind and caring 77%
I get the care I need 84%
Staff know what they are doing 85%
Staff follow up when I raise things 85%
Staff explain things to me 77%
I have a say in my daily activities 85%
I am encouraged to do things for myself 77%
This place is well run 92%
This place feels like home 77%
I like the food here 77%

The lowest-scoring answer is marked, because it is usually the one worth asking about on a visit.

Clinical quality measures

The share of residents affected, as the home reports each quarter. Lower is better on all of these.

Pressure injuries0%
Restrictive practices19%
Unplanned weight loss4%
Falls14%
Major injury from a fall0%
Polypharmacy21%
Antipsychotic medication6%

Compliance

The Aged Care Quality and Safety Commission checks homes against the Quality Standards and sets this rating, updating it as things change.

Compliance rating Excellent

Regulatory history

Notice of Non-Compliance. A formal notice that the home was not meeting one or more of the Quality Standards at the time. Applied April 2021 · Ended September 2022

This ended, and is here as history rather than a live concern. The rating above is the Commission's current view.

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