Eloura
10 Tebbutt Street, Quirindi NSW 2343
68 beds APOLLO CARE OPERATIONS PTY LIMITED Small home Private for Profit
Government rating
No rating published yet
Ranked 31 of 31 in New England
At a glance, from the figures
- No Overall Star Rating has been published for this home yet.
- Delivered 219 care minutes per resident per day against a target of 211 — 8 minutes above.
- No regulatory action recorded against this home.
The five ratings
Four measures make up the overall rating. The i beside each one explains what it covers.
Overall OverallOne rating combining the four below. Residents’ experience counts for about a third, compliance a little under a third, then staffing and quality measures. Not yet rated
Residents’ experience Residents’ experienceFrom face-to-face interviews with a sample of residents, who answer twelve questions about daily life in the home. Not yet rated
Compliance ComplianceSet by the Aged Care Quality and Safety Commission from regulatory decisions and audit findings, and updated as things change. A 1 or 2 here caps the overall rating at that level. Not yet rated
Staffing StaffingCompares the care minutes per resident per day the home delivered against the target set for that home, including registered nurse minutes. Good
Quality measures Quality measuresSeven clinical indicators the home reports each quarter — falls, pressure injuries, weight loss, restrictive practices and medication use. Acceptable
Scale 1 · Significant improvement needed2 · Improvement needed3 · Acceptable4 · Good5 · Excellent
Why the ratings are broken out
Most homes land in much the same place on the overall star: 69% hold four, and none holds fewer than three. The four measures above, and the detail below, are where homes actually differ from one another.
Staffing
Every home has a target for care minutes per resident per day, set for that home. This is what it reported delivering.
Total care minutes per day 219 target 211 +8 min
Registered nurse minutes 48 target 42 +6 min
Clinical quality measures
The share of residents affected, as the home reports each quarter. Lower is better on all of these.
| Pressure injuries | 0% |
| Restrictive practices | 8% |
| Unplanned weight loss | 11% |
| Falls | 25% |
| Major injury from a fall | 2% |
| Polypharmacy | 50% |
| Antipsychotic medication | 9% |
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