Aged Care RatingsAustralia

Estia Health Daw Park

7 Lancelot Drive, Daw Park SA 5041

82 beds ESTIA INVESTMENTS PTY. LTD. Medium home Private for Profit
Government rating
4 of 5 stars Good
78% Residents' survey score Our figure — the average of 12 questions

Ranked 20 of 42 in Metropolitan South

At a glance, from the figures

  • Delivered 230 care minutes per resident per day, exactly its target.
  • 78% of residents' survey answers were positive.
  • The lowest-scoring answer was "Staff follow up when I raise things", at 69%.
  • No regulatory action in place. The last ended August 2019: Notice of Non-Compliance.

The five ratings

Four measures make up the overall rating. The i beside each one explains what it covers.

Overall OverallOne rating combining the four below. Residents’ experience counts for about a third, compliance a little under a third, then staffing and quality measures. Good
Residents’ experience Residents’ experienceFrom face-to-face interviews with a sample of residents, who answer twelve questions about daily life in the home. Acceptable
Compliance ComplianceSet by the Aged Care Quality and Safety Commission from regulatory decisions and audit findings, and updated as things change. A 1 or 2 here caps the overall rating at that level. Excellent
Staffing StaffingCompares the care minutes per resident per day the home delivered against the target set for that home, including registered nurse minutes. Acceptable
Quality measures Quality measuresSeven clinical indicators the home reports each quarter — falls, pressure injuries, weight loss, restrictive practices and medication use. Acceptable
Scale 1 · Significant improvement needed2 · Improvement needed3 · Acceptable4 · Good5 · Excellent

Why the ratings are broken out

Most homes land in much the same place on the overall star: 69% hold four, and none holds fewer than three. The four measures above, and the detail below, are where homes actually differ from one another.

Staffing

Every home has a target for care minutes per resident per day, set for that home. This is what it reported delivering.

Total care minutes per day 230 target 230 +0 min
Registered nurse minutes 50 target 46 +4 min

What residents said

An independent surveyor interviewed residents here face to face in 2025. These are the shares who answered "always" or "most of the time" — 78% across all 12 questions.

Staff treat me with respect 81%
I feel safe here 94%
Staff are kind and caring 81%
I get the care I need 75%
Staff know what they are doing 75%
Staff follow up when I raise things 69%
Staff explain things to me 69%
I have a say in my daily activities 88%
I am encouraged to do things for myself 75%
This place is well run 75%
This place feels like home 75%
I like the food here 75%

The lowest-scoring answer is marked, because it is usually the one worth asking about on a visit.

Clinical quality measures

The share of residents affected, as the home reports each quarter. Lower is better on all of these.

Pressure injuries1%
Restrictive practices11%
Unplanned weight loss14%
Falls38%
Major injury from a fall0%
Polypharmacy34%
Antipsychotic medication13%

Compliance

The Aged Care Quality and Safety Commission checks homes against the Quality Standards and sets this rating, updating it as things change.

Compliance rating Excellent

Regulatory history

Notice of Non-Compliance. A formal notice that the home was not meeting one or more of the Quality Standards at the time. Applied May 2019 · Ended August 2019

This ended, and is here as history rather than a live concern. The rating above is the Commission's current view.

Other homes in Metropolitan South

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