Aged Care RatingsAustralia

Lake Cathie Manor Aged Care

1379 Ocean Drive, Lake Cathie NSW 2445

138 beds Fresh Fields Aged Care (NSW) No 1 Pty Ltd Large home Private for Profit
Government rating
No rating published yet

84% Residents' survey score Our figure — the average of 12 questions

Ranked 47 of 52 in Mid North Coast

At a glance, from the figures

  • No Overall Star Rating has been published for this home yet.
  • Delivered 232 care minutes per resident per day against a target of 202 — 30 minutes above.
  • 84% of residents' survey answers were positive.
  • The lowest-scoring answer was "I like the food here", at 41%.

The five ratings

Four measures make up the overall rating. The i beside each one explains what it covers.

Overall OverallOne rating combining the four below. Residents’ experience counts for about a third, compliance a little under a third, then staffing and quality measures. Not yet rated
Residents’ experience Residents’ experienceFrom face-to-face interviews with a sample of residents, who answer twelve questions about daily life in the home. Acceptable
Compliance ComplianceSet by the Aged Care Quality and Safety Commission from regulatory decisions and audit findings, and updated as things change. A 1 or 2 here caps the overall rating at that level. Not yet rated
Staffing StaffingCompares the care minutes per resident per day the home delivered against the target set for that home, including registered nurse minutes. Good
Quality measures Quality measuresSeven clinical indicators the home reports each quarter — falls, pressure injuries, weight loss, restrictive practices and medication use. Acceptable
Scale 1 · Significant improvement needed2 · Improvement needed3 · Acceptable4 · Good5 · Excellent

Why the ratings are broken out

Most homes land in much the same place on the overall star: 69% hold four, and none holds fewer than three. The four measures above, and the detail below, are where homes actually differ from one another.

Staffing

Every home has a target for care minutes per resident per day, set for that home. This is what it reported delivering.

Total care minutes per day 232 target 202 +30 min
Registered nurse minutes 42 target 42 +0 min

What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 84% across all 12 questions.

Staff treat me with respect 94%
I feel safe here 100%
Staff are kind and caring 100%
I get the care I need 100%
Staff know what they are doing 82%
Staff follow up when I raise things 83%
Staff explain things to me 77%
I have a say in my daily activities 100%
I am encouraged to do things for myself 94%
This place is well run 65%
This place feels like home 71%
I like the food here 41%

The lowest-scoring answer is marked, because it is usually the one worth asking about on a visit.

Clinical quality measures

The share of residents affected, as the home reports each quarter. Lower is better on all of these.

Pressure injuries1%
Restrictive practices28%
Unplanned weight loss1%
Falls38%
Major injury from a fall0%
Polypharmacy32%
Antipsychotic medication8%

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