Aged Care RatingsAustralia

Respect Autumn Lodge

1-3 Short Street, Macksville NSW 2447

95 beds Respect Group Limited Medium home Not for Profit
Government rating
No rating published yet

87% Residents' survey score Our figure — the average of 12 questions

Ranked 50 of 52 in Mid North Coast

At a glance, from the figures

  • No Overall Star Rating has been published for this home yet.
  • Delivered 262 care minutes per resident per day against a target of 221 — 41 minutes above.
  • 87% of residents' survey answers were positive.
  • The lowest-scoring answer was "I like the food here", at 64%.

The five ratings

Four measures make up the overall rating. The i beside each one explains what it covers.

Overall OverallOne rating combining the four below. Residents’ experience counts for about a third, compliance a little under a third, then staffing and quality measures. Not yet rated
Residents’ experience Residents’ experienceFrom face-to-face interviews with a sample of residents, who answer twelve questions about daily life in the home. Acceptable
Compliance ComplianceSet by the Aged Care Quality and Safety Commission from regulatory decisions and audit findings, and updated as things change. A 1 or 2 here caps the overall rating at that level. Not yet rated
Staffing StaffingCompares the care minutes per resident per day the home delivered against the target set for that home, including registered nurse minutes. Excellent
Quality measures Quality measuresSeven clinical indicators the home reports each quarter — falls, pressure injuries, weight loss, restrictive practices and medication use. Acceptable
Scale 1 · Significant improvement needed2 · Improvement needed3 · Acceptable4 · Good5 · Excellent

Why the ratings are broken out

Most homes land in much the same place on the overall star: 69% hold four, and none holds fewer than three. The four measures above, and the detail below, are where homes actually differ from one another.

Staffing

Every home has a target for care minutes per resident per day, set for that home. This is what it reported delivering.

Total care minutes per day 262 target 221 +41 min
Registered nurse minutes 51 target 45 +6 min

What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 87% across all 12 questions.

Staff treat me with respect 93%
I feel safe here 100%
Staff are kind and caring 93%
I get the care I need 100%
Staff know what they are doing 86%
Staff follow up when I raise things 86%
Staff explain things to me 86%
I have a say in my daily activities 100%
I am encouraged to do things for myself 92%
This place is well run 65%
This place feels like home 79%
I like the food here 64%

The lowest-scoring answer is marked, because it is usually the one worth asking about on a visit.

Clinical quality measures

The share of residents affected, as the home reports each quarter. Lower is better on all of these.

Pressure injuries1%
Restrictive practices15%
Unplanned weight loss18%
Falls25%
Major injury from a fall1%
Polypharmacy34%
Antipsychotic medication14%

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