Aged Care RatingsAustralia

St Joseph's House

22 Norman Street, Port Pirie SA 5540

67 beds The Catholic Diocese of Port Pirie Inc Small home Not for Profit
Government rating
3 of 5 stars Acceptable
83% Residents' survey score Our figure — the average of 12 questions

Ranked 9 of 10 in Mid North

At a glance, from the figures

  • Delivered 193 care minutes per resident per day against a target of 194 — 1 minutes below.
  • 83% of residents' survey answers were positive.
  • The lowest-scoring answer was "I like the food here", at 46%.
  • No regulatory action in place. The last ended April 2024: Notice to Remedy.

The five ratings

Four measures make up the overall rating. The i beside each one explains what it covers.

Overall OverallOne rating combining the four below. Residents’ experience counts for about a third, compliance a little under a third, then staffing and quality measures. Acceptable
Residents’ experience Residents’ experienceFrom face-to-face interviews with a sample of residents, who answer twelve questions about daily life in the home. Acceptable
Compliance ComplianceSet by the Aged Care Quality and Safety Commission from regulatory decisions and audit findings, and updated as things change. A 1 or 2 here caps the overall rating at that level. Good
Staffing StaffingCompares the care minutes per resident per day the home delivered against the target set for that home, including registered nurse minutes. Significant improvement needed
Quality measures Quality measuresSeven clinical indicators the home reports each quarter — falls, pressure injuries, weight loss, restrictive practices and medication use. Excellent
Scale 1 · Significant improvement needed2 · Improvement needed3 · Acceptable4 · Good5 · Excellent

Why the ratings are broken out

Most homes land in much the same place on the overall star: 69% hold four, and none holds fewer than three. The four measures above, and the detail below, are where homes actually differ from one another.

Staffing

Every home has a target for care minutes per resident per day, set for that home. This is what it reported delivering.

Total care minutes per day 193 target 194 -1 min
Registered nurse minutes 34 target 40 -6 min

What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 83% across all 12 questions.

Staff treat me with respect 93%
I feel safe here 92%
Staff are kind and caring 100%
I get the care I need 100%
Staff know what they are doing 92%
Staff follow up when I raise things 77%
Staff explain things to me 85%
I have a say in my daily activities 69%
I am encouraged to do things for myself 77%
This place is well run 84%
This place feels like home 84%
I like the food here 46%

The lowest-scoring answer is marked, because it is usually the one worth asking about on a visit.

Clinical quality measures

The share of residents affected, as the home reports each quarter. Lower is better on all of these.

Pressure injuries0%
Restrictive practices0%
Unplanned weight loss0%
Falls9%
Major injury from a fall0%
Polypharmacy16%
Antipsychotic medication3%

Compliance

The Aged Care Quality and Safety Commission checks homes against the Quality Standards and sets this rating, updating it as things change.

Compliance rating Good

Regulatory history

Notice to Remedy. A notice requiring the home to fix specific issues by a set date. Applied June 2023 · Ended April 2024

This ended, and is here as history rather than a live concern. The rating above is the Commission's current view.

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