Aged Care RatingsAustralia

The Oaks Aged Care Facility

209 Ruwoldt Road, Yahl SA 5291

42 beds GOEL NOMINEES PTY. LTD. Small home Private for Profit
Government rating
No rating published yet
83% Residents' survey score Our figure — the average of 12 questions

Ranked 11 of 11 in South East

At a glance, from the figures

  • No Overall Star Rating has been published for this home yet.
  • Delivered 205 care minutes per resident per day against a target of 212 — 7 minutes below.
  • 83% of residents' survey answers were positive.
  • The lowest-scoring answer was "I like the food here", at 58%.

The five ratings

Four measures make up the overall rating. The i beside each one explains what it covers.

Overall OverallOne rating combining the four below. Residents’ experience counts for about a third, compliance a little under a third, then staffing and quality measures. Not yet rated
Residents’ experience Residents’ experienceFrom face-to-face interviews with a sample of residents, who answer twelve questions about daily life in the home. Acceptable
Compliance ComplianceSet by the Aged Care Quality and Safety Commission from regulatory decisions and audit findings, and updated as things change. A 1 or 2 here caps the overall rating at that level. Good
Staffing StaffingCompares the care minutes per resident per day the home delivered against the target set for that home, including registered nurse minutes. Improvement needed
Quality measures Quality measuresSeven clinical indicators the home reports each quarter — falls, pressure injuries, weight loss, restrictive practices and medication use. Not yet rated
Scale 1 · Significant improvement needed2 · Improvement needed3 · Acceptable4 · Good5 · Excellent

Why the ratings are broken out

Most homes land in much the same place on the overall star: 69% hold four, and none holds fewer than three. The four measures above, and the detail below, are where homes actually differ from one another.

Staffing

Every home has a target for care minutes per resident per day, set for that home. This is what it reported delivering.

Total care minutes per day 205 target 212 -7 min
Registered nurse minutes 51 target 43 +8 min

What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 83% across all 12 questions.

Staff treat me with respect 100%
I feel safe here 84%
Staff are kind and caring 100%
I get the care I need 100%
Staff know what they are doing 67%
Staff follow up when I raise things 75%
Staff explain things to me 75%
I have a say in my daily activities 84%
I am encouraged to do things for myself 83%
This place is well run 91%
This place feels like home 83%
I like the food here 58%

The lowest-scoring answer is marked, because it is usually the one worth asking about on a visit.

Compliance

The Aged Care Quality and Safety Commission checks homes against the Quality Standards and sets this rating, updating it as things change.

Compliance rating Good

Regulatory history

Notice to Remedy. A notice requiring the home to fix specific issues by a set date. Applied July 2023 · Ended January 2024

This ended, and is here as history rather than a live concern. The rating above is the Commission's current view.

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