TriCare Mermaid Beach Aged Care Residence
2424 Gold Coast Highway, Mermaid Beach QLD 4218
Ranked 46 of 54 in South Coast
At a glance, from the figures
- No Overall Star Rating has been published for this home yet.
- Delivered 207 care minutes per resident per day against a target of 212 — 5 minutes below.
- 92% of residents' survey answers were positive.
- The lowest-scoring answer was "Staff explain things to me", at 81%.
The five ratings
Four measures make up the overall rating. The i beside each one explains what it covers.
Why the ratings are broken out
Most homes land in much the same place on the overall star: 69% hold four, and none holds fewer than three. The four measures above, and the detail below, are where homes actually differ from one another.
Staffing
Every home has a target for care minutes per resident per day, set for that home. This is what it reported delivering.
What residents said
An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 92% across all 12 questions.
The lowest-scoring answer is marked, because it is usually the one worth asking about on a visit.
Clinical quality measures
The share of residents affected, as the home reports each quarter. Lower is better on all of these.
| Pressure injuries | 1% |
| Restrictive practices | 9% |
| Unplanned weight loss | 19% |
| Falls | 40% |
| Major injury from a fall | 1% |
| Polypharmacy | 37% |
| Antipsychotic medication | 9% |
Other homes in South Coast
- Southport Lodge Southport
- Harbour Quays Residential Aged Care Biggera Waters
- St Vincent's Care Services Southport Southport
- Wisteria Lodge Nerang
- Bolton Clarke Villa Serena Robina
- Bolton Clarke Galleon Gardens Currumbin Waters