Aged Care RatingsAustralia

TriCare Sunnybank Hills Aged Care Residence

330 Jackson Road, Sunnybank Hills QLD 4109

100 beds TriCare Aged Care Pty Ltd Medium home Private for Profit
Government rating
No rating published yet

Ranked 65 of 69 in Brisbane South

At a glance, from the figures

  • No Overall Star Rating has been published for this home yet.
  • Delivered 206 care minutes per resident per day against a target of 212 — 6 minutes below.
  • No regulatory action recorded against this home.

The five ratings

Four measures make up the overall rating. The i beside each one explains what it covers.

Overall OverallOne rating combining the four below. Residents’ experience counts for about a third, compliance a little under a third, then staffing and quality measures. Not yet rated
Residents’ experience Residents’ experienceFrom face-to-face interviews with a sample of residents, who answer twelve questions about daily life in the home. Not yet rated
Compliance ComplianceSet by the Aged Care Quality and Safety Commission from regulatory decisions and audit findings, and updated as things change. A 1 or 2 here caps the overall rating at that level. Not yet rated
Staffing StaffingCompares the care minutes per resident per day the home delivered against the target set for that home, including registered nurse minutes. Improvement needed
Quality measures Quality measuresSeven clinical indicators the home reports each quarter — falls, pressure injuries, weight loss, restrictive practices and medication use. Improvement needed
Scale 1 · Significant improvement needed2 · Improvement needed3 · Acceptable4 · Good5 · Excellent

Why the ratings are broken out

Most homes land in much the same place on the overall star: 69% hold four, and none holds fewer than three. The four measures above, and the detail below, are where homes actually differ from one another.

Staffing

Every home has a target for care minutes per resident per day, set for that home. This is what it reported delivering.

Total care minutes per day 206 target 212 -6 min
Registered nurse minutes 43 target 43 +0 min

Clinical quality measures

The share of residents affected, as the home reports each quarter. Lower is better on all of these.

Pressure injuries1%
Restrictive practices18%
Unplanned weight loss7%
Falls62%
Major injury from a fall2%
Polypharmacy38%
Antipsychotic medication7%

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