Aged Care RatingsAustralia

TriCare Pt Vernon Aged Care Residence

193 Esplanade, Point Vernon QLD 4655

57 beds TriCare Aged Care Pty Ltd Small home Private for Profit
Government rating
No rating published yet
83% Residents' survey score Our figure — the average of 12 questions

Ranked 31 of 32 in Wide Bay

At a glance, from the figures

  • No Overall Star Rating has been published for this home yet.
  • Delivered 209 care minutes per resident per day against a target of 221 — 12 minutes below.
  • 83% of residents' survey answers were positive.
  • The lowest-scoring answer was "This place is well run", at 61%.

The five ratings

Four measures make up the overall rating. The i beside each one explains what it covers.

Overall OverallOne rating combining the four below. Residents’ experience counts for about a third, compliance a little under a third, then staffing and quality measures. Not yet rated
Residents’ experience Residents’ experienceFrom face-to-face interviews with a sample of residents, who answer twelve questions about daily life in the home. Acceptable
Compliance ComplianceSet by the Aged Care Quality and Safety Commission from regulatory decisions and audit findings, and updated as things change. A 1 or 2 here caps the overall rating at that level. Not yet rated
Staffing StaffingCompares the care minutes per resident per day the home delivered against the target set for that home, including registered nurse minutes. Improvement needed
Quality measures Quality measuresSeven clinical indicators the home reports each quarter — falls, pressure injuries, weight loss, restrictive practices and medication use. Acceptable
Scale 1 · Significant improvement needed2 · Improvement needed3 · Acceptable4 · Good5 · Excellent

Why the ratings are broken out

Most homes land in much the same place on the overall star: 69% hold four, and none holds fewer than three. The four measures above, and the detail below, are where homes actually differ from one another.

Staffing

Every home has a target for care minutes per resident per day, set for that home. This is what it reported delivering.

Total care minutes per day 209 target 221 -12 min
Registered nurse minutes 50 target 45 +5 min

What residents said

An independent surveyor interviewed residents here face to face in 2026. These are the shares who answered "always" or "most of the time" — 83% across all 12 questions.

Staff treat me with respect 92%
I feel safe here 84%
Staff are kind and caring 93%
I get the care I need 77%
Staff know what they are doing 84%
Staff follow up when I raise things 84%
Staff explain things to me 84%
I have a say in my daily activities 93%
I am encouraged to do things for myself 92%
This place is well run 61%
This place feels like home 69%
I like the food here 85%

The lowest-scoring answer is marked, because it is usually the one worth asking about on a visit.

Clinical quality measures

The share of residents affected, as the home reports each quarter. Lower is better on all of these.

Pressure injuries2%
Restrictive practices15%
Unplanned weight loss15%
Falls40%
Major injury from a fall0%
Polypharmacy34%
Antipsychotic medication12%

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